terrAIRium

FAQ

The Air Plant

Is the air plant real?

Yes! It is a real living and growing plant.

To learn more about the air plant, read the blog here!

Does the air plant live off air alone?

No! Like most living things, it needs a healthy balance of natural light, water and air.

Can I buy individual air plants from terrAIRium?

Due to the current air plant ban in Australia, our supply of air plants is precious and we do not sell air plants individually. We reserve the stock we have, to complement our garden collections.

How do I care for my Airplant?

We have prepared a 'How to care for your Airplant' guide for you. Fill in your email address below and we will send it straight to you!

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Returns

Can I return my terrAIRium?

We do not offer refunds or returns for change of mind or breakages.

If your terrAIRium has a fault, please get in touch via email.

If buying at a stockist or a pop-up shop you are responsible for the transport of your new purchase. Most of our terrAIRiums do come in boxes, however in some occasions they do not. Our apologies for any inconvenience caused.

Shipping & Pickup

Do you ship?

Here at terrAIRium we offer a hand delivery service from Jandakot to Joondalup at the cost of $10.00. This ensures all of our gardens remain intact while on their way to you!

We do offer shipping on our DIY kits and concrete accessories!

Can I pick up my terrAIRium?

Of course! Your terrAIRium can be picked up free of charge from C + Co Popup Shop Westfield Carousel.

Can you ship Airplants interstate?

Unfortunately this is a customs issue and we cannot post living plants interstate.

Can you ship Glass Gardens?

Unfortunately not, the contents of the Glass Gardens are loose and do not transport well over large distances. This is a range strictly limited to Perth WA residents only.

Gardens

Do I have to water the flowers in the Glass Gardens?

No! The flowers have been dried and are no longer alive. Watering the dried flowers may encourage mildew to form.

Shop Glass Gardens here!

Can I hang my Glass Garden?

As a safety precaution and because we have not tested this install method ourselves, we recommend that all Glass Gardens be displayed on a steady surface like a table or shelf.